Patterson Shafer

Strategy, communication and knowledge management

Pat specializes in business strategy, communication, knowledge management and e-learning.

His engagements have included: Organizational strategy, architecture and design for accelerating growth, value chain integration, process improvement and cost reduction; E-business and “go-to-market” strategy for high-technology and online businesses, as well as strategy for IT initiatives for Fortune 500 companies; Value-added application of Information Technology in areas of: Knowledge Management, Sales and Marketing, Strategic Communications, e-Commerce and Cross-Functional Alignment.

His specific business competencies include: Prioritization and ROI, Performance Measurement, Competitive Analysis, Revenue Modeling, Branding and Positioning, Functional Requirement Definition, and Communications Strategy and Planning.

Some of his clients have included TD Bank, Plan International, Rochester Institute of Technology, Deloitte & Touche, Ernst & Young, MetLife, Save the Children, Gibraltar Steel, Pfizer Pharmaceutical Group, Kraft Foods, Pepsi International, KPMG, New Balance, State of New Hampshire Department of Health and Human Services.

Through his extensive consulting career, Pat has held senior positions and thought leadership roles with Sage Information Consultants, Xpedior, Prescients, VSI Communication Group and CVE/New Light Productions. 

Pat has written numerous articles on the topics of knowledge management, communication and business strategy. He has led various knowledge management and e-business benchmarking studies. He regularly participates in international Knowledge Management conferences as a speaker and workshop leader.

Pat and his family live in Connecticut, USA. He enjoys photography and filmmaking, skiing, hiking, sailing, motorcycle riding and low-risk technical climbing.